I haven’t actually read the book yet, and for good reason.
When my Animal Care Manager saw it on my desk she snatched it up to read for herself. It is in the process of getting passed around by staff who are all very excited about the ideas.
Rather than take it back and read it myself, I have just encouraged the staff to read it and present the ideas they are most excited about for implementation.
That process is moving along. Thank you for all your work with shelters and for animals.